BACKGROUND

Vital Mechanical Service has been successfully serving the Puget Sound since 2004 by providing maintenance, repair and replacement service for mechanical, plumbing, control systems.  We work with companies large to small – Amazon, Pinnacle Real Estate, Trojan Lithographic and companies like yours.

 

HOW WE STARTED 

When we started in business we hired smart, hardworking people; built systems to get the right people to the right place quickly; drove our costs lower and focused on design solutions.  We became a great company, taking good care of our customers with a great team.

 

OUR PHILOSOPHY

The foundation of the company was built one relationship at a time, asking for people to give us an opportunity to prove our worth – and over time… the people that said yes became our friends.  What made us special was our personal relationship with them and their people, always extending care and compassion and the little things that went above and beyond what they had traditionally received – and these things added up.

 

Today we make it our mission to ask you the intelligent and compassionate questions, empathetically listen, take the time to understand your world and to learn about you. We listen to you today the same we did with our first customer.

 

You asked for us to “think like you do – walk in your shoes – understand your challenges – share in your burdens – and really help you succeed.”  We heard that you want us to think like an Owner, Asset Manager, Property Manager, Facility Director and Engineer  when building services to meet your business goals.

 

Mechanical Service About Us GraphicWE THINK DIFFERENTLY

We flipped the traditional organizational chart and empowered the people who connect with you every day.  We created tools and systems of office support that allows multiple teams of service managers to lead their own group of service coordinator, service foreman and eight technicians to serve you directly. It’s modeled around the personal  and direct connection style that built our company.

We created a MECHANICAL SOLUTION SET™ ® of services for the field teams to use.  These solutions and services have been designed and in use today to better serve your business needs as an asset manager, property manager, and engineer.   You will find that the result is more accurate, detailed, faster, less expensive .

We are still listening, learning and evolving because we think differently!

what our clients are saying

  • The team at Vital Mechanical have far surpassed all of my previous experiences with a mechanical contractor: extremely responsive, customer-focused, communicative, experience and initiative, attention to detail, cost competitive. Every Vital Mechanical staff member I’ve had the opportunity!

    Darren Toshi Global Office Operations Manager
  • I chose to use Vital Mechanical for my HVAC servicing because of how they performed for me with my previous employer.  I was impressed by their quality of work, professionalism and overall customer service.  They EARNED my respect and business.

    Nick Pogreba Maintenance Manager, TrojanLitho
  • Vital has always been our Date Center expert;  I can depend on a quick response when called.  They offer creative solutions to help reduce my operational costs.

    Jimmy Pandra Managing Partner, Wowrack
  • Vital Mechanical is not only thorough and professional in completing projects and service requests, but are also friendly and cooperative. I've enjoyed having your company as a partner.

    Mark A. Davis Chief Engineer, Kilroy Realty Corporation
  • Vital Mechanical consistently provides excellent customer service, responsiveness, and project results.  Collectively and individually, everyone I’ve interacted with takes pride in their work, is professional, and is a team who is a pleasure to do business with.  Thank you Kevin for leading a great group of people.

    Darien Grove Property Manager, Brickman Management
  • Vital Mechanical is more than a HVAC supplier; they provide excellent reactive services, planned services, asset planning, and most important work as a partner with us for 5 years.

    Calvin Richards Senior Facility Manager, Terex Aerial Work Platforms
  • Vital Mechanical has been a very reliable company to work with, stressing prompt timing and problem resolution. I would highly recommend Vital Mechanical to one and all.

    Brett Fike Fike Industrial Construction
  • Vital Mechanical has provided exceptional customer service and they have been performing outstanding work at our facility. Thank you,

    Ray Jonathan Graphics Packaging
  • Nikki is always great about scheduling for us and did so very quickly for this service request which is very appreciated under the circumstances. Nick explained things well and is always professional while in clinic. Thank you!

    Katie Egan UW Medicine
  • Vital Mechanical is my go-to HVAC and Plumbing contractor. I know that I will always receive quick response times and courteous, professional service. They provide immediate pricing and always have creative solutions to difficult problems. I would recommend Vital to anyone!

    Tamara K. Maloney, CPM® Pinnacle / General Manager