Vital Mechanical Service has been successfully serving the Puget Sound since 2004 by providing maintenance, repair and replacement service for mechanical, plumbing, control systems. We work with companies large to small – Amazon, Pinnacle Real Estate, Trojan Lithographic and companies like yours.
HOW WE STARTED
When we started in business we hired smart, hardworking people; built systems to get the right people to the right place quickly; drove our costs lower and focused on design solutions. We became a great company, taking good care of our customers with a great team.
The foundation of the company was built one relationship at a time, asking for people to give us an opportunity to prove our worth – and over time… the people that said yes became our friends. What made us special was our personal relationship with them and their people, always extending care and compassion and the little things that went above and beyond what they had traditionally received – and these things added up.
Today we make it our mission to ask you the intelligent and compassionate questions, empathetically listen, take the time to understand your world and to learn about you. We listen to you today the same we did with our first customer.
You asked for us to “think like you do – walk in your shoes – understand your challenges – share in your burdens – and really help you succeed.” We heard that you want us to think like an Owner, Asset Manager, Property Manager, Facility Director and Engineer when building services to meet your business goals.
WE THINK DIFFERENTLY
We flipped the traditional organizational chart and empowered the people who connect with you every day. We created tools and systems of office support that allows multiple teams of service managers to lead their own group of service coordinator, service foreman and eight technicians to serve you directly. It’s modeled around the personal and direct connection style that built our company.
We created a MECHANICAL SOLUTION SET™ ® of services for the field teams to use. These solutions and services have been designed and in use today to better serve your business needs as an asset manager, property manager, and engineer. You will find that the result is more accurate, detailed, faster, less expensive .
We are still listening, learning and evolving because we think differently!
what our clients are saying
The team at Vital Mechanical have far surpassed all of my previous experiences with a mechanical contractor: extremely responsive, customer-focused, communicative, experience and initiative, attention to detail, cost competitive. Every Vital Mechanical staff member I’ve had the opportunity!
I chose to use Vital Mechanical for my HVAC servicing because of how they performed for me with my previous employer. I was impressed by their quality of work, professionalism and overall customer service. They EARNED my respect and business.
Vital has always been our Date Center expert; I can depend on a quick response when called. They offer creative solutions to help reduce my operational costs.
Vital Mechanical is not only thorough and professional in completing projects and service requests, but are also friendly and cooperative. I've enjoyed having your company as a partner.
Vital Mechanical consistently provides excellent customer service, responsiveness, and project results. Everyone I’ve interacted with takes pride in their work. They are professional and a pleasure to do business with. Thank you Kevin for leading a great group of people.
Vital Mechanical is more than a HVAC supplier; they provide excellent reactive services, planned services, asset planning, and most importantly they worked with us like a partner.
Vital Mechanical has been a very reliable company to work with, stressing prompt timing and problem resolution. I would highly recommend Vital Mechanical to one and all.
Vital Mechanical has provided exceptional customer service and they have been performing outstanding work at our facility. Thank you,
Nikki is always great about scheduling for us and always handles my service requests quickly. Our technician, Nick, explains things well and is always professional while in the clinic.Thank you!
Vital Mechanical is my go-to HVAC and Plumbing contractor. I know that I will always receive quick response times and courteous, professional service. They provide immediate pricing and always have creative solutions to difficult problems. I would recommend Vital to anyone!